Frequently Asked Questions
Everything you need to know about your gear and your order.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days. Express options are available at checkout if you need your gear before your next match or race.
Can I return a racket if I have already played with it?
To ensure quality for all customers, we only accept returns on rackets in brand-new, unused condition with the plastic wrap still on the handle. If you believe there is a manufacturer defect, please contact our warranty team.
Do you offer professional racket restringing services?
Yes, we provide expert restringing for tennis, squash, and badminton rackets. You can drop your racket off at our physical location or select a custom stringing option when purchasing a new frame online.
How do I know which running shoe size to order?
We recommend checking our brand-specific size guides. If you are between sizes, we generally suggest sizing up by half a size for running shoes to allow for foot swelling during long-distance training.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer team or bulk discounts?
We love supporting local clubs and teams. Please reach out to our sales department via the contact form to discuss volume pricing for jerseys, balls, and equipment.